Clear, reliable shipping and a fair returns policy — designed to keep your experience smooth from checkout to delivery.
We process orders within 1–2 business days. Transit times vary by location. All orders are discreetly packaged to protect your privacy. You’ll receive a tracking link as soon as your order ships.
If you receive a defective or incorrect item, contact us within 14 days of delivery to start a return or exchange. Items must be unused and in their original packaging. Refunds are issued after inspection of the returned product.
We stand behind our products with a 100% Money-Back Guarantee. If anything goes wrong with your order— from a delivery issue to a product defect—we’ll make it right with a full refund. Your satisfaction is our priority.
Reach out to us with any concern and we’ll respond promptly to resolve it.
Questions about an order or return? Email our customer support team at Rawgardencarts.us@gmail.com.
Prefer to call? +1 (724) 569-6216
We typically reply within 24–48 business hours.
This policy is designed to provide clear information so your shopping experience with Raw Garden is smooth and worry-free.